Andys Auto Rentals aims to be a leader in the car hire industry in relation to it’s ethics, standards and practices through a professionally supported, one to one relationship whereby the customers expectations are surpassed.
If you require a good vehicle at a great price then give Andys Auto Rentals a go!
We operate a fleet of vehicles designed to meet any budget and for most circumstances. The fleet is well maintained and is covered by 24 hr breakdown service for your peace of mind and security. Andys Auto Rentals is a young and progressive company eager to expand its operations through a committed approach to customer service and value for money.
Andys Auto Rentals has been operating in the Brisbane, Logan City and Gold Coast area for over 15 years and is one of the largest independently owned car hire companies in the Brisbane – Gold Coast corridor. Andys Auto Rentals is an Australian owned company which is run by the people who own it.
Service is our number one priority and that is why customers come back to us again and again.
Our staff consists of Mike Burtenshaw (director), Kevin Claverie (director), Stacey Wells (Customer relations) and Paul Burtenshaw (Fleet manager).
We offer a large choice of vehicles: Truck Rental, Car Rental, Campervan Rental, Motorbike Rental, Van Rental and Bus Rental anywhere from Brisbane, Logan and the Gold Coast.
Andy's Auto Rental AU Rental Terms for travel between 01-Jan-2010 and 31-Dec-2010
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Andy's Auto Rental AU Insurance
Insurance
All vehicles come with a standard liability of $2500.00, the CDW can be taken up by the hirer and the cost of this will depend on the type of vehicle you hire. It is up to the individual if you wish take up this option but do be aware that if the hirer leaves the liability at the $2500.00 level than any accident will mean that the total liability is payable. Please be aware that by reducing the liability does not waive or reduce your liability under a single vehicle incident. In the case of an accident involving another vehicle, the hirer will pay the liability outstanding ( $2500.00 or reduced if taken) regardless of who was at fault. Once the other party admits fault and their insurance company notifies us in writing of their intention to pay the full amount of the liability will then be refunded. In the event of the hirer damaging the vehicle in a single vehicle incident, Andys Auto Rentals will not provide a replacement vehicle nor will it reimburse any monies for the unused portion of the hire.
CDW (Collision Damage Waiver)
You can reduce the excess liability on your vehicle by purchasing a policy through the website you have used to place your booking. Prices are indicated at the time of booking. These policies reduce your excess exposure as follows:
All Cars: $2500 to $300.00
Vans: $2500 to $750.00
8 Seaters: $2500 to $500.00
12 Seaters:$2500 to $750
4WD’s: $2500 to $500.00 (On road Only)
Sports Cars: $5000 to $2000
Mini Cooper: $2500 to $500 (by paying an additional $20.00 per day)
Please note that a security bond of half the liability will be pre-authorised on your credit card at time of pick up. These funds must be available.
Gold Cover Insurance
Gold Cover is available on all standard cars and 8 seaters only. Gold Cover includes a multi vehicle liability of $300 for cars and $500 for 8 Seaters and also a reduced single vehicle liability down to $300 for cars and $500 for 8 Seaters. Headlight, Windscreen and Tyre protection are also included under this policy. Price for Gold Cover is an additional $7.90 per day on top on the insurance already offered by Andy's Auto Rentals.
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